What do you do when the majority of your organisation's clients are classified as non-mainstream? You redefine mainstream and work on developing organisational capacity and readiness to engage with these clients. Leeanne Enoch of the Australian Red Cross talks about how her organisation developed new ways of working with Aboriginal and Torres Strait Islander clients and organisations that involved them in decision-making about service provision.

Leeanne is speaking at the 2013 QCOSS conference.

Share or Print