Three million people in Australia, or 17 per cent of the adult population, experience financial exclusion. Being ‘financially excluded’ means you don’t have access to a small line of credit, transaction account or general insurance. This means that you’re not prepared for life’s surprises, leaving you vulnerable to unfair lending practices and the threat of being caught in a trap of financial exclusion and debt. Since 2003, NAB and Good Shepherd Microfinance have been working together to build financial capability and foster financial inclusion. They share a goal - to provide fair and affordable loans to one million low income people in Australia by 2018. Find out more at goodloans.org.au

Transcript

Tracy:

Nick has an older sister and then he has three younger brothers, two of which are eight-and-a-half month old twins. So Nick likes to spend time with his little brothers as long as they don't steal the TV remote off him - he's a bit possessive about that.

I work and so does hubby, so we have a fairly full-on household here. He likes to be the centre of attention don't you bud? Yes, yeah.

Nick has his days, like most people with disabilities, but overall I suppose we've just learned to accept Nick's Nick and wouldn't change it.

Nicholas is fairly incontinent and Nick has up to seven staff that come in and help him on a regular basis.

Nick wets the bed, unfortunately, quite often so it was something that was becoming quite compounding.

We would have to do three to four loads of a day just of Nicholas’s bedding.

 

Kahlee:

Nicholas has a NILS loan, a no interest loan. And how our NILS loan works at our organisation is that they do an initial inquiry. We acquire all their necessary documents, we do an initial budget and then we do an interview, in Nicholas’s case it was a phone interview with Tracy.

Now once we had everything ready to go I presented it to our loans assessment committee and then from there they gave us the decision that it was approved.

Good Shepherd Microfinance have a deal with the Good Guys and so we also get commercial discounts. So we were able to get the largest washing machine possible at the best possible price for her. And then we organise delivery and this washing machine has changed their whole life.

She's a mum of five kids, so lots and lots of washing and Nicolas is washing alone is substantial so to have that second washing machine for her and his team was life-saving.

 

Tracy:

My background is I was a bank manager for five years so finance is something that I have a really good hold over. And I find it very disheartening that lots of lower socio-economic  people, or people that do struggle, seem to be the ones that get ripped off the most.

And I think stuff like this really needs to be just aired more so that people know that there's help. They don't have to put themselves in a trap that they feel that they never actually own anything for their own. There's nothing better in this world than saying I own that.

 

Tracy:

Brilliant, I’m so glad I got it.

 

Kahlee:

So, good. So, what are you gonna get next?

 

Tracy:

An air-conditioner

 

Kahlee:

Oh, awesome

 

Tracy:

Kahlee is very passionate about her job and I think it really shows through with what she does.

 

Kahlee:

It's such an amazing feeling to be able to tell someone that they have been approved for their NILS loan. There has been multiple times that I've teared up because I know how much an item means to somebody.

 

Tracy:

I would highly, highly recommend a NILS loan it's taken a lot of pressure off. As I said you could spend a whole day, every day doing washing just alone so it has made a very big, very big positive impact, hey Nick, for the rest of us as well.

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